Change or cancel your plan
Move to another plan, or cancel, through Shopify.
On this page
Before you start
- You need to be the store's owner in Launch Desk (staff can't do this).
- Plan & billing (owners only)
- Plans: All plans. Credits: None.
Steps
Change plan
- Open Plan & billing and look at Compare plans.
- Press Change plan on Shopify. Shopify’s plan page opens.
- Choose the plan and approve it in Shopify. Back in Launch Desk, the new plan’s allowance applies.
Cancel
Uninstall Launch Desk from your Shopify admin (Settings › Apps). Billing stops, everyone is signed out, and 48 hours later your Launch Desk data is deleted. Products already in your store stay there.
If a plan is set to end, Plan & billing shows Ends this billing period.
Tips and limits
TipShopify shows the price and approves the change with you; it handles the billing period.
If something goes wrong
Choose a plan to start using Launch Desk.
The store has no plan (it was never chosen, or it was cancelled). An owner can choose one in Plan & billing.
