Buddy: an AI assistant that knows your store and does the next step

Buddy is the AI assistant inside Launch Desk. It sees the screen you're on and knows your store, so you can ask it anything in plain words. On Growth and Pro it also does the work: tell it what you need, and it gets each step ready as a card you approve with one tap.

Find it on theShopify App Store Watch the demo

How it works

Buddy, AI assistant, step by step

Ask in plain words
"Add this as a pre-order", "Make the videos", or "What should I do next?"
Buddy gets it ready
It reads your store and the screen you're on, then offers a card or a few choices.
You approve it
Nothing runs until you tap Do it. Costs are shown on the card.
It carries on
When the work is done, Buddy says how it went and offers the next step.

What you get

Also included

Coaches you through setup, with picks for your store
Takes what you give it in the chat: a logo, a supplier link, your own scene photo
Checks images and videos and offers fixes
Notices what you do on the screen and helps with what comes next
On your phone and on the website, any time
Hands you to the support team when a person should help

Which plans include it

Buddy is on every plan. Starter and Basic: answers and lookups, 40 questions a month. Growth and Pro: Buddy also checks images, takes screenshots and does the steps for you, 400 questions a month.

See pricing →